GlobalAI Cloud Inc. (“Company,” “GlobalAI,” “we,” “us,” or “our”), is an Artificial Intelligence (AI) company focused on providing leading-edge compute infrastructure to enterprise and sovereign customers. This Privacy Policy is designed to help our customers understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.
1. SCOPE AND UPDATES TO THIS PRIVACY POLICY
2. PERSONAL INFORMATION WE COLLECT
3. HOW WE USE YOUR PERSONAL INFORMATION
4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
5. YOUR PRIVACY CHOICES AND RIGHTS
6. SECURITY OF YOUR INFORMATION
7. INTERNATIONAL DATA TRANSFERS
8. RETENTION OF PERSONAL INFORMATION
9. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
10. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS
11. SUPPLEMENTAL NOTICE FOR KSA RESIDENTS
12. CHILDREN’S INFORMATION
13. OTHER PROVISIONS
14. CONTACT US
1. Scope and Updates to This Privacy Policy.
This Privacy Policy applies to personal information processed by us, including on our websites, and other online or offline offerings. Our websites, and other offerings are collectively called the “Services.”
This Privacy Policy does not apply to any personal information that we may process on behalf of our customers through their use of our Services (“Customer Data”). Our customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy.
We may revise this Privacy Policy from time to time in our sole discretion. Any updates will be reflected in the most current version available on Global AI’s official website.
2. Personal Information We Collect.
The categories of personal information we may collect depend on how you interact with us, our Services, and the requirements of applicable law. We may collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.
2.1 Personal Information You Provide to Us Directly.
We may collect personal information through our website and through associated transactional and correspondence data that you provide to us.
(a) Personal Identifiers. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for updates, press releases, or additional communications from us, request customer or technical support, or otherwise communicate with us.
(b) Conferences, Trade Shows, and Other Activities. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
(c) Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
2.2 Personal Information Collected Automatically.
We may collect personal information automatically when you use our Services.
(a) We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit whie using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services. If you attend events or subscribe to publications for which we are sponsors, speakers, or content providers, we may receive your contact information directly from the event or publication owner.
(b) When you use our websites, personal information may be collected using Cookies, as further outlined below and in our Cookie Policy below. We may engage third parties to assist us in understanding how our websites are being used and may record or monitor interactions (such as clicks and pages visited). We may also provide an optional chat service on our website to assist you. These chat services may be operated or interact with third parties, and interactions with these chat services may be recorded for quality assurance purposes, and to improve engagement with our website’s users.
(c) We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect information through your use of our Services.
(i) Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.
(ii) Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
Our uses of these Technologies fall into the following general categories:
(i) Operationally Necessary. Technologies that allow you access to our Services, applications, and tools.
(ii) Performance-Related. Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below);
(iii) Functionality-Related. Technologies that allow us to offer you enhanced functionality when accessing or using our Services, including tracking your specified preferences, interests, or past items viewed;
(iv) Advertising- or Targeting-Related. Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party digital properties.
(v) Analytics. Technologies and other third-party tools to process analytics information on our Services.
(vi) Social Media Platforms. Our Services may contain social media buttons, such as LinkedIn and X, which might include widgets such as the “share this” button or other interactive mini programs. Your interactions with these platforms are governed by the privacy policy of the company providing it.
2.3 Personal Information Collected from Other Sources.
We may obtain personal information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect personal information about you from that third-party application that you have made available via your privacy settings.
3. How We Use Your Personal Information.
We may use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.
Reason: To accomplish the purpose for which the personal information was collected
We will use the personal information for the reasons it was legitimately collected, such as to provide you with:
• Access and use of our products and Services.
• Access and use of our websites.
• Support when and if you need it.
• Information as you request.
Reason: To communicate with you
We may communicate with you by email, telephone, text or other forms of communication. This may be for various reasons, such as it relates to purchase, use, feedback, adoption, and marketing purposes.
Reason: To make recommendations to you and understand your preferences
We use your personal information to recommend offerings and information that might be of interest to you. We may also use your personal information to identify your preferences, and personalize your experience with our Website, Platform and other services.
Reason: For adoption and marketing purposes
We use your personal information to help you adopt and use the features of our and to market and promote our Platform and our other services and offers that may be of interest to you. If we use personal information for marketing purposes, we will provide you with opt-in, opt-out or unsubscribe options as required by law. If you believe these options are not made available when they should be, please contact us using the contact information provided below and we’ll promptly address your issue.
Reason: To improve our products and services
We may use personal information to help us improve our website and related products and services. When we do, we will aggregate and de-identify the personal information.
Reason: For research and analytical purposes
We may use personal information to conduct research and analytics related to our websites, services, and our business and industry. When we do, we will aggregate and de-identify the personal information.
Reason: For responses required by law
We may use personal information as necessary or appropriate to Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
Reason: As permitted by applicable privacy laws
Privacy laws often include permitted reasons for using personal information.
Reason: For our business purposes
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing notice as described in this Policy.
3.1 With Your Consent.
We may request your consent to use your personal information for a particular purpose that we will explain to you.
3.2 Other Purposes.
We also use your personal information for other purposes as requested by you or as permitted by applicable law.
4. How We Disclose Your Personal Information.
We disclose your personal information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.
4.1 Disclosures to Provide our Services.
The categories of third parties with whom we may share your personal information are described below.Reason: To affiliated companies
We may share your personal information with our affiliated companies, subsidiaries, or joint ventures) for the purposes described above.
Reason: To partners
We may share your personal information with our business partners to provide you with a product or service you have requested.
Reason: To service providers
We make certain personal information available to third parties who provide for us with services. Service providers do not have an independent right to use or share this information for their own purposes.
Our agreements with our service providers include appropriate confidentiality provisions, and, where applicable, privacy and security obligations pertaining to their use of personal information.
Reason: Transfers related to legal processes, court order, subpoenas, in response to law enforcement requests, other third parties
We may also disclose personal information to any competent law enforcement body, courts and tribunals, regulators, government agency, local labor authorities, tax authorities, court or other third party to: (i) comply with our legal obligations, (ii) enforce or apply our terms of any other agreement; or (iii) protect the rights, property, or safety of Global AI or others, or other legal obligations.
Reason: Transfers related to threat prevention
We may disclose personal information to those who can assist us when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, fraud, potential threats to the physical safety or harassment of any person, violations of our terms of use, policies or agreements, or as otherwise required or permitted by law or consistent with legal requirements.
Reason: As part of a sale, merger or acquisition
A potential buyer (and its agents and advisors) in connection with any proposed merger, acquisition, or any form of sale or transfer of some or all of our assets (including in the event of a reorganization, dissolution or liquidation), in which case applicant data held by us will be among the assets transferred to the buyer or acquirer. Should a sale, merger or acquisition occur, we will use reasonable efforts to direct the transferee to use the applicant data in a manner consistent with this privacy notice.
Reason: To third parties with your consent
We will also share your personal information with other third parties if we have your consent.
Reason: API/SDKs
We may use third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services.
Your Privacy Choices and Rights.
Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.
5. Your Privacy Choices and Rights.
5.1 Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.
(a) Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Policy).
(b) Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below.
(c) Phone Calls. If you receive an unwanted phone call from us, you may opt out of receiving future phone calls from us by following the instructions which may be available on the call or by otherwise contacting us as set forth in “Contact Us” below.
(d) Cookies and Personalized Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.
Please note you must separately opt out in each browser and on each device.
5.2 Your Privacy Rights.
In accordance with applicable law, you may have the following privacy rights :
Privacy Right: Right to access your personal information
You have the right to confirm whether we are processing personal information concerning you, and to request a copy of the personal data that we are processing about you, including personal information that we have collected and maintained and that our processors have obtained in providing services to us.
Privacy Right: Right to correct your personal information
You have the right to request the correction of any inaccuracies in the Personal information that we have about you.
Privacy Right: Right to have your personal information deleted
You have the right to delete personal information that we have concerning you.
Privacy Right: Right to restrict processing
You have the right to request that we restrict the processing of your personal information, under certain conditions.
Privacy Right: Right to object to processing
You have the right to object to our processing of your personal information, under certain conditions.
Privacy Right: Right to data portability
You have the right to request that we transfer a copy of your personal information that we have collected to another organization, or directly to you, under certain conditions.
Privacy Right: Right to limit the use of your sensitive information
You have the right to limit the use of your sensitive personal information to only those purposes that are reasonably necessary for us to provide our products and services and purposes that are reasonably expected by you and do not create a heightened risk of harm to you.
Privacy Right: Right to opt out of selling or sharing of your personal information
Depending on your location, you may also have the right to opt-out from the sale of personal information, or sharing of personal information for the purpose of targeted or cross-contextual behavioral advertising, as those terms are defined under applicable privacy law. These jurisdictions include, but may not be limited to, California, Colorado, Connecticut, Utah, Virginia, Delaware (beginning January 1, 2025), Florida (beginning July 1, 2024), Indiana (beginning January 1, 2026), Iowa (beginning January 1, 2025), Montana (beginning October 1, 2024), New Hampshire (beginning January 1, 2025), New Jersey (beginning January 15, 2025), Oregon (beginning July 1, 2024), Tennessee (beginning July 1, 2025), and Texas (beginning July 1, 2024). Please check your jurisdiction to determine if this right applies to you.
Privacy Right: No retaliation or discrimination
As we have stated, we respect your privacy and the rights you have related to the privacy of your personal information. As such, we will not retaliate or discriminate against you for exercising your privacy rights.
(a) Withdraw your Consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal.
(b) Lodge a Complaint in relation to our processing of your personal information with the relevant local supervisory authority. If you need additional information on how to contact your local supervisory authority, please contact us using the details provided below.
6. Security of Your Information.
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically
regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.
7. International Data Transfers. All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live.
(a) We use Standard Contractual Clauses approved by the European Commission (and the equivalent standard contractual clauses for the UK where appropriate) for transfers to, among others, Australia, Canada, India, Japan, South Korea, and the United States. We will transfer your personal information to facilitate the provision of the Services through the use of data agreements implementing Standard Contractual Clauses for international transfers.
For more information about the safeguards we use for international transfers of your personal information (including, where applicable, details of the relevant SCCs), please contact us as set forth below.
8. Retention of Personal Information.
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
At the end of the applicable retention period, we will either delete or anonymize your personal information. If you make a deletion request, please note that certain circumstances may necessitate our retention of your information for an extended period. The reasons for this may include requirements to:
• Comply with legal or regulatory obligations, such as transaction record-keeping.
• Address, establish, or defend against legal claims.
Prevent fraudulent or abusive activity on our website or other services.
Supplemental Notice for California Residents.
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA,” as amended by the California Privacy Rights Act or “CPRA”. California law requires that we detail the categories of personal information that we collect and disclose for certain “business purposes,” such as to service providers that assist us with securing our services or marketing our products, and to such other entities as described in earlier sections of Privacy Policy. In addition to the information provided above in the ‘Personal Information We Collect” section, we collect the following categories of personal information from you, data analytics providers and third-party service providers for our business purposes:
• Identifiers/contact information;Commercial information;
• Internet or electronic network activity information;
• Financial information;Geolocation information;
• Professional or employment-related information;
• Audio and visual data;
• In limited circumstances where allowed by law, information that may be protected under California or United States law; and
• Inferences drawn from any of the above categories.
We collect this information for the business and commercial purposes described in the “How We Use Your Personal Information” section above. We share this information as described in the “How We Share and Disclose Information” section above. We do not sell (as such term is defined in the CCPA or otherwise) the personal information we collect (and will not sell it without providing a right to opt out). In addition, we may allow third parties to collect personal information from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information, or if you use our sites or services to interact with third parties or direct us to disclose your personal information to third parties. Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use, disclose, or may sell this information), to delete their personal information, to opt out of any “sales”, to know and opt out of sharing of personal information for delivering advertisements, and to not be discriminated against for exercising these rights. California consumers may make a request pursuant to their rights under the CCPA by contacting us in the Contact US section.
9. Supplemental Notice for Nevada Residents.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at legal@globalai.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth in “Contact Us” below.
10. Supplemental Notice for KSA Residents.
10.1 This Supplemental Notice for KSA Residents only applies to our processing of personal information that is subject to the Saudi Arabian Personal Data Protection Law and its Implementing Regulation (collectively, “KSA PDPL”). The KSA PDPL sets out a number of different legal bases on which we may rely to collect and use your personal information. Most commonly, we will rely on the following legal bases to process your personal data:
(a) where it is necessary for our legitimate interests (or those of a third party);
(b) where it is necessary for the performance of a contract that we have entered into with you, or are about to enter into with you;
(c) to comply with our legal and regulatory obligations; or
(d) where you have given your consent.
11. Children’s Information.
The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.
Protecting children’s privacy online is very important to us. If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.
12. Other Provisions.
Third-Party Websites/Applications.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
13. Contact Us.
Company is the controller of the personal information we process under this Privacy Policy.
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:
GlobalAI Cloud Inc.
Chief Privacy Officer
1201 North Market Street,
Suite 111
Wilmington, DE
19801
+1-866-676-2911
legal@globalai.com
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